["Privacy Policy for SwiftBite Logistics Ltd\n\nAt SwiftBite Logistics Ltd, accessible through our online platform, we prioritize the privacy and protection of our users' personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food delivery services, including online food ordering, real-time order tracking, delivery logistics management, partner restaurant integration, and customer support.\n\nInformation We Collect \nWe collect several types of information to provide and improve our services effectively:\n\n- Personal Identification Information: Such as your name, delivery address, phone number, and payment details necessary for order processing and delivery.\n- Account Credentials: Information like email addresses and passwords to manage your user account securely.\n- Order Information: Details about your food orders, preferences, and interactions with partner restaurants.\n- Usage Data: Information on how you access and use our online platform, including device details, IP addresses, browser type, and browsing habits.\n- Location Data: Real-time location information to facilitate accurate order delivery.\n- Customer Support Records: Communications and inquiries submitted through our customer service channels.\n\nUse of Information \nThe collected data is used for the following purposes:\n\n- To provide, operate, and maintain our food delivery services.\n- To process orders, manage deliveries, and ensure timely service fulfillment.\n- To communicate with users regarding orders, updates, and support requests.\n- To improve and personalize the user experience on our platform.\n- To conduct analytics and understand usage patterns for service enhancement.\n- To comply with legal obligations and resolve disputes.\n\nLegal Basis for Processing \nUnder applicable data protection laws, including the General Data Protection Regulation (GDPR), our legal grounds for processing user data include:\n\n- Performance of a contract to deliver ordered food items.\n- Compliance with legal obligations.\n- Legitimate interests in improving service quality and security.\n- Your consent where required, particularly for marketing communications.\n\nData Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. However, your information may be shared with:\n\n- Our partner restaurants and delivery personnel as necessary to fulfill orders.\n- Service providers assisting in payment processing, data hosting, analytics, and customer support.\n- Legal authorities when required by law or to protect the rights and safety of SwiftBite Logistics Ltd and our users.\n\nData Retention \nWe retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer required, your data will be securely deleted or anonymized.\n\nYour Rights \nUnder GDPR and relevant data protection laws, you have rights regarding your personal data, including:\n\n- The right to access and obtain a copy of your data.\n- The right to correct inaccurate or incomplete information.\n- The right to request deletion of your data where applicable.\n- The right to restrict or object to certain data processing.\n- The right to data portability.\n- The right to withdraw consent if processing is based on your consent.\n- The right to lodge a complaint with a supervisory authority.\n\nTo exercise these rights, please contact us using the address provided below.\n\nSecurity Measures \nWe implement appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. Our team regularly reviews and updates security protocols to maintain data confidentiality and integrity.\n\nCookies and Tracking Technologies \nOur platform uses cookies and similar technologies to enhance user experience, facilitate navigation, and gather analytical data. You may configure your browser settings to manage cookie preferences; however, this may affect certain functionalities.\n\nChildren’s Privacy \nOur services are not directed toward individuals under the age of 16, and we do not knowingly collect personal data from children without parental consent. If you believe we have inadvertently collected such data, please contact us to have it removed.\n\nChanges to This Privacy Policy \nWe may update this Privacy Policy from time to time to reflect changes in regulations, our practices, or services. We encourage you to review this policy periodically to stay informed about how we protect your information.\n\nContact Information \nIf you have any questions, concerns, or requests concerning this Privacy Policy or the handling of your personal data, please write to us at: \nSwiftBite Logistics Ltd \n58 Kingsland Road \nSuite 4B \nLondon, Greater London \nE2 8DP \nUnited Kingdom\n\nThank you for trusting SwiftBite Logistics Ltd with your food delivery needs. Your privacy and data security are fundamental to our commitment to you.", 0.0015396000000000001, 'gpt-4.1-mini']